Dr. Furnaceby Encano
Richmond furnace repair · open 24/7
Furnace Repair in Richmond, BCHeat back on, often the same day
Furnace won't start or only blows cold air? We find the cause, quote a flat price before we touch it, and fix it. Call or text, 24/7.
- 5.0 on Google, 47 reviews
- Upfront flat-rate pricing
- 1-year workmanship warranty
Who does furnace repair in Richmond, BC?
Encano Plumbing repairs forced-air gas furnaces across Richmond, BC, from Steveston to East Richmond. We diagnose the problem on site (ignitor, flame sensor, pressure switch, condensate line, blower or thermostat), give you a flat price in writing before any work, and fix most faults in one visit. Same-day service is available, with 24/7 help for no-heat emergencies.
Most furnace calls in Richmond come on the same night: the first properly cold one of the fall. The furnace has sat idle since spring and something that was fine in April does not answer. A clogged filter trips a limit switch, a dusty flame sensor shuts the burner off after a few seconds, or a cracked ignitor never glows. The house stays cold and the vents push room-temperature air.
Many detached homes in Richmond, from the older bungalows in Seafair and Broadmoor to the newer houses in Terra Nova, heat with a forced-air gas furnace on FortisBC natural gas. High-efficiency models add a condensate drain, a small inducer fan and a pressure switch, and those parts cause a good share of no-heat calls.
Encano is a family business based in Richmond. You talk to the team doing the work, you get a flat price before anything starts, and the repair is covered by a 1-year workmanship warranty. We speak English, Portuguese and Spanish.
Signs your furnace needs a repair visit
Furnace not turning on
The thermostat calls for heat but nothing happens, or the fan starts and the furnace gives up after a minute.
Furnace blowing cold air
The blower runs but the burner does not stay lit. A dirty flame sensor, a failed ignitor or a tripped limit switch are common causes.
Short cycling
Starting and stopping every few minutes wears out parts and often points to airflow or a sensor.
Water around a high-efficiency furnace
A blocked or disconnected condensate line can leak on the floor and also trip a safety switch that stops the heat.
New noises
Squealing, a bang on start-up or a rattle usually means a worn bearing, a loose panel or delayed ignition.
Flashing error light
Most modern furnaces blink a code through a small window on the panel. Note the pattern before you call.
What a Richmond furnace repair visit covers
Start with two quick checks you can safely do yourself. If those do not bring the heat back, here is what we do on site.
- Check 1: the filter
- Pull the furnace filter and hold it to the light. If you cannot see through it, replace it. A clogged filter overheats the furnace and trips the high-limit switch, which shuts the burner off.
- Check 2: thermostat and breaker
- Set the thermostat to Heat, a few degrees above room temperature, and replace its batteries if it has them. Make sure the furnace power switch is on and the breaker has not tripped. Do not open gas valves or burner panels.
- Full diagnosis
- We read the error code, test the ignitor, flame sensor, switches, inducer and blower, check gas pressure and venting, and show you what failed.
- Repair with a flat price
- You get a written price before we replace anything. Common fixes: ignitors, flame sensors, pressure switches, blower motors, capacitors and control boards.
- Condensate and venting on high-efficiency units
- We clear blocked condensate lines and traps and check the PVC intake and exhaust pipes outside for leaves and debris.
- Tune-up and cleaning
- Furnace maintenance includes cleaning the burners and flame sensor, checking the heat exchanger, testing safety controls, checking airflow and a combustion check.
How a furnace repair works with Encano
- 01
Call or text
Tell us what the furnace is doing and, if you can, the blinking code. We book a time, same day when available, and 24/7 for a no-heat emergency.
- 02
Diagnose on site
We test the furnace step by step and show you the failed part. No guessing and no swapping parts until the fault is confirmed.
- 03
Flat price, then repair
You approve a written, flat-rate price before any work starts. Most repairs are finished in the same visit once you say yes.
- 04
Test and clean up
We run full heating cycles, confirm safe operation and clean up. Pay by card, cash or bank transfer.
Furnace repair cost in Richmond: how we price it
We do not post a price list, because the price depends on the service, the time and day you need us, and whether it is an emergency. You get one flat price in writing before any work starts.
| What you pay for | How it is priced | Notes |
|---|---|---|
| Furnace repair (common parts)Ignitor, flame sensor, pressure switch and similar repairs. | Quoted in writing before work starts | Ignitor, flame sensor, pressure switch and similar repairs. |
| Bigger repairsBlower motors and control boards take more parts and time. | Quoted in writing before work starts | Blower motors and control boards take more parts and time. |
| Furnace tune-upCleaning, safety checks and combustion testing. | Quoted in writing before work starts | Cleaning, safety checks and combustion testing. |
| Nights, weekends and emergenciesNo heat at night or on a holiday is priced differently from a booked visit. | Quoted in writing before work starts | No heat at night or on a holiday is priced differently from a booked visit. |
Your price depends on the service, the time and day, and whether it is an emergency. You see the exact price in writing and agree to it before anyone touches a tool.
The assessment is free in Richmond. Outside Richmond, travel time is charged, and we quote it before we come out. If you go ahead with the work, you get a discount on that travel time. You always know the price before we go.
Furnace repair across Richmond, from Steveston to East Richmond
Richmond is our home base, so a furnace call here is a short drive, not a trip across the region. Detached houses from the 1960s to 1990s in Seafair, Broadmoor, Blundell and Thompson often still run an older mid-efficiency furnace in a garage or crawlspace-level utility room. We tell you honestly when a repair on an older unit still makes sense.
Newer homes in Terra Nova, Westwind and Riverdale usually have high-efficiency furnaces with PVC venting through a side wall. Richmond's wet winters on Lulu Island mean intake and exhaust pipes collect leaves and debris, and condensate drains clog more than people expect. A quick check of those pipes is part of every visit we make here.
Neighborhoods we work in
- Steveston
- Terra Nova
- Broadmoor
- Seafair
- Thompson
- Blundell
- Garden City
- Shellmont
- Ironwood
- Hamilton
- East Richmond
- City Centre
- Westwind
- Riverdale
When to book: tune up before the cold, check after outages
Richmond's heating season runs roughly October to April. The best time for a furnace tune-up is September or early October, before the first cold night, when booking is easier and a weak ignitor or dirty sensor can be replaced before it leaves you without heat. Mild, wet winters still bring cold snaps, and that is when every furnace on the street works hardest.
After a power outage, some furnaces do not restart on their own or come back with a lockout code. Turn the power switch off for 30 seconds and back on. If the furnace still will not light, call us. Never ignore a carbon monoxide alarm: leave the house, call 911 from outside, and have the furnace checked before you run it again. If you smell gas, leave right away and call FortisBC's 24-hour emergency line at 1-800-663-9911 and 911 from outside.
Gas work is done by a licensed gas fitter, with permits where required. Licensed and insured, with a 1-year workmanship warranty on our repairs.
Ask us anything47 reviews on our Google profile, copied word for word.
Philipe BolzanGoogle review · a month ago
Awesome service. Reliable and experienced technician. Solved the problem with my toilet in 15 minutes hassle-free
Sabrynna CaGoogle review · 2 months agoexcellent 🤩 …
Onilton MacielLocal Guide · 3 months agoEddie is amazing. He is professional and quick in resolving the issues. He has very fair prices. Highly recommend!
Pam AndrewsLocal Guide · 3 months agoGreat service. Eddie is knowledgeable and informative. Arrived very quickly and did an excellent job.
Vivian WongGoogle review · 5 months agoWe had a kitchen sink emergency Sunday night and Eddy saved the day. Showed up Monday morning as promised, stayed patient through a tricky clog, and clearly knew exactly what he was doing. Price was more than fair. Highly recommend Eddy if you need a plumber you can trust. Thank you very much Eddy!
BY KGoogle review · 5 months agoReally thankful to Ed for replacing our kitchen sink and garbage disposal. The service was fast,very professional and the quality of work was excellent. Highly recommend!
John MondaniGoogle review · 6 months agoEd is great, timely, professional, friendly everything you want. Would recommend to anyone. Fair pricing and only recommends what is needed.
Luiz PortellaGoogle review · 7 months agoEddie is amazing! Great customer service and attention to details. He helped me with a leaky shower that needed a cartridge replacement and a couple of other minor repairs. 5 stars hands down. I recommend!
Eliane MirandaGoogle review · a year agoExcellent service! Ed quickly found an efficient solution to our problem without overcomplicating things. We truly appreciate his support, thank you!
Ingrid MonteiroLocal Guide · a year agoAmazing company ⭐️⭐️⭐️⭐️⭐️
The MadaFakLocal Guide · a year agoAmazing company!
alex de salesGoogle review · a year agoEd is professional, honest, and my go to plumber now.
marmotageGoogle review · a year agoEd was fantastic! He showed up on time, quickly identified the problem, and fixed it with no hassle. Very professional, friendly, and reasonably priced.
rafael francoGoogle review · a year agoI had a really good experience with this plumbing service. The team showed up on time, were friendly and professional, and paid attention to the details. They found and fixed the problem quickly, cleaned up everything after, and explained what they did in a simple way. The result was great and made me feel relaxed. I totally recommend them and would call them again if I need help!
Leonardo SbardelottoLocal Guide · a year agoCalled Ed late at night, he didn’t hesitate. Fixed the busted pipe fast and stopped a disaster. Can’t thank him enough!
Stanley LauGoogle review · a year agoEd is the best plumber ever ! Best service and company ever !
CD SincGoogle review · a year agoExcellent service. Ed found a way around a complicated problem, fixed it and explained what he was doing to me. He was friendly, courteous and professional. Thank you so much!!
rachel lemosGoogle review · a year agoEd is very experienced and very responsive, I highly recommend this company
Hirtonio AndradeLocal Guide · a year agoAmazing service! Encano Plumbing & Drainage Ltd was super fast, professional, and paid great attention to detail. From the first call to the end of the job, they were friendly, clear, and easy to deal with. They showed up on time, gave a fair quote, and the work was done really well. I’d definitely recommend them to anyone looking for a plumber they can trust. One of the best service experiences I’ve had here in Canada!
Antonio mussiGoogle review · a year agoEd provides exceptional plumbing services! He combines expertise with a consistently friendly and transparent approach. Every time I’ve needed assistance, Ed has delivered prompt, reliable solutions, often going above and beyond by offering clear, practical advice to help prevent future issues. His dedication to customer satisfaction and proactive communication truly sets him apart. Highly recommended without hesitation!
Ivan LeungGoogle review · 2 months agoGreat work. Used for commercial and personal property. Met quotes and was available to bring in other trades when necessary to complete jobs efficiently.
gustavo de almeida françaGoogle review · 2 months agoEddie is super friendly, helpful, and transparent! Always making sure his clients understand what needs to be done and how much it will cost ahead of time.
Cris ReisLocal Guide · 3 months agoMr. Eddie, as always when we need him, performs the work quickly, accurately, and with great competence. The best one!
Flavio TruzziLocal Guide · 4 months agoI can't recommend Encano Plumbing & Drain enough! They came to replace my dishwasher and immediately ran into a problem left behind by the previous installers, a metal piece that had been incorrectly fitted and was completely blocking access to remove the old unit. Rather than giving up or charging me extra to come back another day, Ed handled it on the spot, cutting through the obstruction efficiently and professionally. What really stood out was how thorough and tidy he was throughout the whole job. He kept the work area clean, and didn't leave me with a mess to deal with, which honestly isn't always a given. On top of that, he went out of his way to help me get rid of the old dishwasher, which saved me a huge headache. This is exactly the kind of tradesperson you want: calm under pressure, resourceful when things don't go to plan, and genuinely helpful beyond just the bare minimum.
Makoto TaniguchiGoogle review · 5 months agoEddie was friendly, gave me a good quote, came in early and explained the tasks prior to starting and did an excellent job. Highly recommended.
Larissa RodriguesGoogle review · 6 months agoEddie is very responsible! Best plumber in Vancouver area. I called him due to an emergency and he stopped by at the same day. I highly recommend him. 10/10
Talitha NobregaGoogle review · 6 months agoSecond time using Encano Company, and Ed was amazing once again! He’s reliable, professional, and gets the job done quickly. Really appreciate the great service highly recommend!
Celine YinGoogle review · 9 months agoVery responsive, on-time and excellent service. Ed is very professional and knowledgeable. He helped us with installation of new hot water tank, garburator, dishwasher, washers/dryers, toilets and removal of the old ones. He also handled any other plumbing concerns we’ve got. He can do them all. Would highly recommend!
Nelson JrGoogle review · a year agoThe best , better than I expected.
Karri LamGoogle review · a year agoThis is a good company 👍👍nice staff, good service, recommend! …
Robson MacielGoogle review · a year agoExcellent professionals, they resolved everything perfectly, clean, fast and hassle-free work!
Celine YinLocal Guide · a year agoExcellent workmanship, quick response time and reasonable pricing! Would highly recommend.
Ana CeciliaGoogle review · a year agoSuper reliable and professional, I wouldn’t hesitate to call Ed again.
Leonardo SbardelottoLocal Guide · a year agoAlways reliable.
Ming LauGoogle review · a year agoAmazing company to work with and Eddie is Great . If you want great a Plumbing company , choose them !!!
DezzaGoogle review · a year agoDedicated service. 10/10 recommend.
Lucas J. SantosGoogle review · a year agoEddie is an excellent professional, always committed to delivering the best service. Thank you for meeting him!
Frederico LemosGoogle review · a year agoEd is a professional who updates himself in his work area and skillfly manages the service and its challenges.
Jay TeeLocal Guide · a year agoGreat service! Eddie provided great customer service.
Trendfashions VTGoogle review · 5 years agoEddie had to re-pipe my entire house due to faulty piping. It was a major job. He advised me to install many safety features too, as well as a new shower tower. I would highly recommend him, not only is he knowledgable but pleasant and professional. You are in good hands with canada place plumbing.
Furnace Repair questions
Straight answers. If yours is not here, text it to us.
Open now · 24 hours, 7 days
No heat at 2 a.m.? Call or text. We pick up.
Check the thermostat and the furnace or boiler power switch first, then call or text. The Encano team answers 24/7 and gives you the price before anyone touches a tool.
Get your furnace repair price
Tell us what is going on. We reply with next steps and a time, and the price is agreed before any work starts.